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Contact us

• Email: aarvgadgets@gmail.com
• Phone: +91 98844 41719
• Hours: 9 AM – 9 PM, all days

AARV Gadgets Private Limited
No. 18A, 1st Floor, MGR Complex, 100 Feet Road, MG Nagar, Taramani, Chennai – 600 113

About AARV

AARV is an online store operated by AARV Gadgets Private Limited. Every order is packed and shipped by us, and paid securely through Razorpay.

Pre-Booking Terms & Conditions

1. Pre-Booking: Pre-booking allows customers to reserve selected laptops, tablets, and gadgets before their official availability.
2. Booking Confirmation: A pre-booking will be confirmed only after successful payment of the specified booking amount.
3. Delivery Timeline: The estimated delivery period is up to 180 days from the date of booking confirmation. This period may vary depending on manufacturing, international shipping, customs clearance, and logistics.
4. Product Availability: All pre-bookings are subject to product availability and import procedures. Product specifications will be as mentioned in the confirmed order.
5. Balance Payment: The remaining product amount must be paid as per the payment instructions provided by the company before dispatch.
6. Delivery Updates: Customers will be notified of important updates regarding order status, expected delivery, and dispatch.
7. Cancellation & Refund: Cancellation and refund requests will be handled according to the company's applicable cancellation and refund policy. If the company is unable to fulfil a confirmed order, the customer will be eligible for a refund of the amount paid. Read the cancellation and refund policy
8. Price & Taxes: The final product price, applicable taxes, and delivery charges will be communicated before order confirmation.
9. Warranty: Product warranty and after-sales support will be provided according to the warranty terms applicable to the respective product.
10. Customer Acceptance: By proceeding with the pre-booking, the customer acknowledges and agrees to the above Terms & Conditions.

Important: Pre-booking is a reservation and not an immediate purchase or delivery. The estimated delivery period is up to 180 days.

Pre-booking cancellation & refund policy

• The pre-booking amount is shown on each product (₹999 unless the product says otherwise). It is adjusted in the final price when you buy the product you pre-booked.
• You can request to cancel a pre-booking any time before you buy, from Your Account → Your pre-bookings (choose “Request refund” and tell us why), or by contacting us.
• Every refund request is reviewed by our team. Once approved, the full pre-booking amount is refunded to your original payment method (the same card, UPI ID, bank account or EMI you paid with). Please allow up to 15 days from your request.
• We email you when we receive your request, when it is approved or not approved (with our remarks), and when the refund is completed. Your pre-booking stays active until the refund is approved, and you can withdraw the request before then.
• If we are unable to fulfil a confirmed pre-booking, the full amount you paid is refunded.
• Pre-booking doesn't oblige you to buy. If you decide not to, just cancel for a full refund.

Returns, cancellations & refunds

• You can cancel an order from Your Orders until it ships. Cancelled orders are refunded in full.
• Delivered items can be returned within 7 days of delivery. Open the order in Your Orders and choose “Return items”. Once we approve the return, the full order amount is refunded.
• Refunds go back to your original payment method and usually arrive within 5–7 working days.

Conditions of use & sale

By placing an order you agree to pay the price shown at checkout, including any delivery charge. Prices include applicable taxes. We may cancel an order if an item becomes unavailable or a price was shown in error; any amount paid is then refunded in full. Product photos are for illustration; minor differences may occur.

Privacy notice

We collect the details you give us — your name, email or mobile number, delivery addresses and order history — to process orders, deliver them and provide support. Payments are handled by Razorpay; we never see or store your card, UPI or bank credentials. We don't sell your personal information. To update or delete your details, use Your Account or contact us.